Thank you for purchasing a custom exhaust through SLK-Customs. We are so appreciative of your support. 

 

 8 Questions we get asked all the time!!  

 

Please read this long email, it has info that can save yourself and myself a lot of time and money! 

 

1. TIME FRAMES-  It Typically exhaust takes between 4-8 weeks to receive your Exhaust. This is subject to change due to workload and time of purchase. Response time is between 24-48 hours. You will receive 3 emails from me. The WELCOME EMAIL, To The Coaters and finally your Tracking Number. We will send updates if that time frame goes beyond 8 weeks. 

If you ordered in the middle of riding season, wait times COULD be longer. Please be understanding. 

 

2.WARRANTY -Your pipes are under a limited warranty, due to these being aftermarket parts we are not held liable for any injury, death, consequential or incidental damages resulting from the sale or use of merchandise bought from SLK-Customs. Your warranty includes any cracks or chips found on the pipes coating after shipment. I need photos of the cracks or chips BEFORE YOU INSTALL. Please make sure to inspect your product before you install. Once you have installed your pipes. They are yours! These coatings are temperamental if they get hot and you touch your leg on them, your running the risk of burn marks on the pipes. We will not be held liable for any melting parts, bubbles on the coating, or burned leg hairs. 

 

3.RIDING- will be different. Making adjustments during your ride so that your legs don’t touch the pipes is key!

 

4.TUNEING-I have had my set of pipes for years with no coating bubbles, cracks, burns or burned leg hair. I have had my bike properly tuned as well, So ----- I suggest that you do the same! I have a Power commander V 16-025. Improper tuning can result in cracks, fractures, red hot pipes and melting to other bike features. 

 

5. IT WONT FIT! - If you're Exhaust seems too small to fit in the head ports, this is normal. DO NOT PANIC!  Please put the rear header into the rear head port and pull the front header into its position. Always reach out if you need help!

 

6. MELTING -Once your have put your pipes on please adjust the top and bottom bolts so that you do not melt any hardware, these pipes do get warm enough to melt plastic.  These pipes were designed to not touch any of the transmission covers, so when you install them they should not be resting on or touching them. 

 

7. WRAPPING-If you decide to wrap your awesomely coated pipes it will void any and all warranties. The wrap itself is acidic and can rust through the coating if the wraps are not maintained properly.  

 

 8.CLEANING- Bucket of water with a tiny amount dish soap and an Extra just water bucket. Make sure the soap is completely gone and pipes are dried. Please wipe and clean your pipes as often as you can. Riding on the road you always run the risk of road grime and chemicals splashing on the pipes. This can lead to rusting and burnt on specs. Riding in the RAIN especially runs the risk of rust happening. When you ride in the rain make sure you clean the pipes after. Improper care of the pipes will not be grounds for replacement. 

 

We love to see photos on Facebook or instagram!!  Tag us #SLKCustoms on Facebook / Instagram

 

The best compliment you can give is a review or a referral. Again we thank you for your support. Please again let us know if you have any questions or concerns in the future. We are always willing to help!